Guidelines for information and communications technology disaster recovery services (ISO/IEC 24762:2008)

This standard provides guidelines on the provision of information and communications technology disaster recovery (ICT DR) services as part of business continuity management, applicable to both “in-house” and “outsourced” ICT DR service providers of physical facilities and services.

It specifies: the requirements for implementing, operating, monitoring and maintaining ICT DR services and facilities; the capabilities which outsourced ICT DR service providers should possess and the practices they should follow, so as to provide basic secure operating environments and facilitate organizations' recovery efforts; the guidance for selection of recovery site; and the guidance for ICT DR service providers to continuously improve their ICT DR services.